The RSA recently published a Request for Tender seeking tenders from interested parties with the intention of awarding a contract under each of the following lots:

Lot 1: ICT Managed Security Services;

Lot 2: ICT Infrastructure Support Services;

(each a “Lot” and together “the Lots”).

Following evaluation in adherence to the provision of the RFT, the RSA has awarded a contract under each Lot as further described in this Contract Award Notice.

The scope of the Contract under Lot 1 (ICT Managed Security Services) is as follows:

(i) ongoing Firewall Management Services;

(ii) ongoing threat monitoring, protection and remediation services for all RSA hosted services, infrastructure and end point devices; and

(iii) such additional services as may be required under the lot including, but not limited to:

(a) Provision of various consultancy services, training services and e-learning services in relation to information security and information assurance;

(b)Supply of licensing for ICT security-related tools/services (e.g. Firewall, end-point protection software etc.)

The scope of the Contract under Lot 2 (ICT Infrastructure Support Services) comprises the ongoing provision of the following out of hours infrastructure support services:

(i) reactive management of priority 1 incidents;

(ii) provision of health checks and remedial actions following scheduled Operating System updates;

(iii) provision of a managed backup and restore service including Cloud Storage; and

(iv) such additional services as may be required under the lot including, but not limited to, the support and monitoring of RSA ICT infrastructure components;