Valleys to Coast are seeking to appoint a competent experienced gas servicing and gas responsive repair service provider. The contract will include scheduling appointments, servicing and maintaining the gas installations within approximately 5500 domestic properties and a small number of commercial appliances in sheltered schemes.

The response service is to be available 24 hours 365 days a year. The contract will be “Fully Comprehensive” covering all of V2C’s; gas appliances, heating pipe work, radiators, hot water pipe work, cylinders (including unvented) and storage tanks etc. At this stage it is envisaged that approximately 10 to 50 boiler changes/new heating installations per annum may also be undertaken. At service visits, where applicable, smoke alarms, anti-scald valves and CO detectors will be tested.

The contract may also include mechanical ventilation heat recovery systems and a range of renewable energy installations e.g. air source heat pumps, solar thermal and solar P.V.

We would expect the successful contractor to work in an innovative and collaborative way to assist us in achieving our objective of 100 % compliance with annual gas servicing.

In order to improve service delivery, we would expect the successful Economic Operator to work closely with the incumbent boiler manufacturer (Worcester Bosch) and become one of their approved agents.