Conclusion of a framework agreement for the operational and project support with defined tasks for the IDM system NetIQ used at the UKT through the use of qualified employees of an external service provider for the period from May 2023 for the term of 1 year with an extension option for another 12 months on the basis of an EVB-IT service contract or service contract.

- Operational support through operational readiness via e-mail, remote connection and on-site deployment at defined times

- Project support through consulting, design and implementation of data synchronization between directory services, systems and applications. Implementation of quality assurance measures