In this tender, the Contracting Entity wishes to obtain a tender for a contract for the operation and development of DOT's website and development project "New DOT website".
The tender is a re-tender. Changes have been made to the tender documents, and the tenderer is therefore encouraged to read the tender documents carefully.
The contracting website (DOT - Your Public Transport - DOT) is one of the Directing Regiver's main channels for communication and customer service. Around 150,000 people visit Ordregiver's website every month to find answers to their questions about public transport in Zealand and the islands. Contracting entities thus have a responsibility to ensure a simple, easy-to-use and operational platform that can help users on their journey. However, the website's technical platform is being obsolete, with several customer surveys pointing to a need to improve the user experience on the website.
Therefore, the Ordering Party has initiated a project that includes upgrading the technical basis of the website in order to ensure better operation of the website as well as improving the overall user experience when implementing a new design, UI.
Against this background, the contracting entity at this tender wishes to obtain offers of:
• Operation, maintenance, support and bug fixes of DOT website
• Project for the development of a New DOT website, including implementation of new design and UI
• Udviklingsopgaver
The contract has the character of a framework agreement, as Development Tasks are purchased on framework agreement terms, cf. Section 2.4 of the Contract. This means that the winning bidder is not guaranteed a minimum turnover for the performance of development tasks. The number of hours specified in Appendix A (Tender List) is thus solely for the purpose of the evaluation and not binding on the Contracting Entity.
The requirements for the award are detailed in Procurement Annex B (requirements specification) and Contract Annex 7 (SLA), while Contracting Requirements for Contracting Terms are set out in the draft contract.