Call centre | Tenderlake

Call centre

Contract Value:
-
Notice Type:
Contract award notice
Published Date:
07 December 2018
Closing Date:
Location(s):
UKL13 Conwy and Denbighshire (UK UNITED KINGDOM)
Description:

Contract for the provision of a victim help centre:

The contract is for an initial period of 2 years commencing on 1.4.2019 with potential to extend for a further 3 years in multiples not exceeding 12 months.

The police and crime commissioner for North Wales currently provide support for victims of crime within a hub called the “Victim Help Centre” (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The service is currently provided by an external supplier, the current contract comes to an end on 31.3.2019 and therefore we are looking to put a new contract in place to commence on 1.4.2019.

The closing date: 2:00 p.m. on 12.10.2018.

This contract will be open for use by the police and crime commissioner for Gwent and/or Gwent Police throughout the contract period should they require.



Contract for the provision of a victim help centre:

The contract is for an initial period of 2 years commencing on 1.4.2019 with potential to extend for a further 3 years in multiples not exceeding 12 months.

The police and crime commissioner for North Wales currently provide support for victims of crime within a hub called the “Victim Help Centre” (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The service is currently provided by an external supplier, the current contract comes to an end on 31.3.2019 and therefore we are looking to put a new contract in place to commence on 1.4.2019.

The closing date: 2:00 p.m. on 12.10.2018.

This contract will be open for use by the police and crime commissioner for Gwent and/or Gwent Police throughout the contract period should they require.

Awarded to:
Victim Help Centre
Victim Support, Derby (UK)
Download full details as .pdf
The Buyer:
Police and Crime Commissioner for North Wales Police and North Wales Police
CPV Code(s):
79512000 - Call centre
85000000 - Health and social work services
85320000 - Social services
85323000 - Community health services
98000000 - Other community, social and personal services