Government Procurement Service as the Contracting Authority has established a Pan Government Collaborative Framework Agreement for use by or on behalf of UK public sector bodies which include Central Government Departments and their Arm's Length Bodies and Agencies, Non Departmental Public Bodies, NHS bodies, Local Authorities and other private organisations acting as managing agents for or procuring on behalf of these public sector bodies (and any future successors to these organisations).

The above Public Sector Bodies have a need for Telephony Services, including Traditional Telephony Services and Inbound Services.