The audience's path is to provide an improved experience for visitors to the Stiftelsen Nordic Museum both before, on arrival, during the visit, when the visitor leaves and after the visit. It is realized partly by delivering an improved flow through the museum, and partly through the extensive digitisation and automation of Ticket sales, bookings of groups, arrival registration, retail and online store and surrounding systems and functions.

The Nordic Museum Foundation primarily requests standardised comprehensive system solutions and transaction and information flows with as few system or customer adaptations as possible.

The audience's path is to provide an improved experience for visitors to the Stiftelsen Nordic Museum both before, on arrival, during the visit, when the visitor leaves and after the visit. It is realized partly by delivering an improved flow through the museum, and partly through the extensive digitisation and automation of Ticket sales, bookings of groups, arrival registration, retail and online store and surrounding systems and functions.

The Nordic Museum Foundation primarily requests standardised comprehensive system solutions and transaction and information flows with as few system or customer adaptations as possible.

The following particularly important needs and dependencies are identified as essential and essential for efficient and rational management, as well as contributing to high improved experience for visitors and customers:

- Joint Information Database for tickets (and other services and resources) for disromination and reuse in the event of unused ticket. Applies to digital ticket sales and booking in real time.

- Joint Information Database for Registered Visitors and Customers (CRM, Ticket Sales, Reservations, Shop, Webborder and more).

- gates for electronic reading of tickets and automatic passing and interconnected with the ticketing system and also identifying external suppliers' tickets.

- Stock management with fixed pick sites and real-time information for digital orders/weborder (Store and weborder).

- Purchasing capabilities for digital purchase orders with certification, as well as deviation management for the associated vendor invoices (Store and weborder).

- related statistics and reports to meet legal reporting requirements and for effective management and adjustment.

- Adequate capacity and performance according to visitor targets.

- Sufficient temporary maximum capacity and performance on ticket releases and events.

- Information security and guaranteed and proven privacy under GPDR and EU laws.