The purpose of this contract is to set up a framework service agreement in the areas of business and strategic consultancy, analysis (business, functional, technical), development, parameterization , installation, assistance in the implementation of IT solutions (services, systems, data, products, ...) and in the management of these in service mode.

This lot covers support missions and advice in accounting, taxation, finance and control.

This lot covers all activities related to the design, deployment, support, updating and decommissioning of infrastructure and system software based on Microsoft technologies.

This lot covers all activities related to computer networks, as well as security systems: threat detection, incident response and compliance.

This lot covers all the activities necessary for the management of PMO: Ensure the management, piloting, analysis, documentation and reporting of IT programs & projects.

This batch covers all the activities necessary for storage, on premise or in the cloud, for archiving and restoring data.

This lot covers all the activities necessary for testing and validation of infrastructure, computer systems, software development, website development, etc., in order to guarantee the level of services expected and improve their performance. . This lot also covers technological innovations, applications, IOT, smart city, ...

This lot covers support and advice missions in public procurement and purchasing-related activities in the public ICT sector.

This lot covers all the activities that can be carried out by social economy companies / organizations or organizations with no profit objective. These allow people in retraining to train for a new job through intensive training followed by internship in a company. This immersion is an opportunity to bring them their first professional experience in the IT field, activating their new technical skills and perfecting their mastery of the trade in addition to the knowledge, skills and professional skills taught.

This lot covers support missions and advice in terms of enterprise architecture on a strategic level, a roadmap level of a particular solution or specialist of a technology in particular (needs and high-level solutions). Architects ensure the consistency of everything that is done. They identify and weigh the impacts before an addition or modification of a functionality is made to the system according to their sector. They advise on the directions to apply.

This lot covers all the activities necessary for the development and integration of applications and mobile applications.

This lot also covers all the activities necessary in order to obtain the coordination of the development teams and those of operations in terms of methods, techniques and tools in order to improve the capacity of the organization to deliver services to greater added value, as soon as possible.

This lot covers all activities related to process management throughout their life cycle. It also covers "Case Management", which aims to automate the processing of business requests used by the city of Brussels and these members as well as the delivery of these products and services.

This lot covers all the methods and techniques used in tactical and strategic decision-making. It allows the processing of figures, statistics and organizational objectives in order to improve the performance of the company. This batch covers all the activities necessary for the evaluation, the trend and prospective analysis, the exploration as well as the management of all the data throughout their life cycle. It also covers the consolidation of data from various sources that enables strategic and tactical decision-making. It provides a consistent picture of the organization at a given time to users who can execute various queries and extract data.

This lot covers all the activities necessary for the implementation of new modules or functionalities related to digital transformation.

This lot covers all the technical activities necessary for the proper functioning and evolution of the HR Access suite 9 environment (currently) but also of any HR environment as well as project management activities, needs analysis in the HRIS (human resources information system) / HRIS (human resource information system).

This lot covers all the activities related to the management of the services offered by i-CITY to its customers, throughout their life cycle.

This lot covers all management, advice, study and audit activities, at the strategic, operational and tactical level.