• Hiring expertise for various advisory processes and making implementations that relate to the system environment (excluding the Oracle environment), consisting of: New developments in the field of system management;

• Advising on future acquisitions and implementation with regard to hardware and software insofar as these relate to the system environment of the National Ombudsman (with the exception of the delivered and the advice in the Oracle environment).

• Delivery of both telephone and on-site support to the National Ombudsman's system administrator or help desk. The system management of the National Ombudsman remains primarily responsible for managing the system environment, but the help of the candidate can be called in to resolve disruptions and calamities in the system environment of the National Ombudsman.

The expected contract value is an indicative amount of EUR 50,000 per year (no rights can be derived from this contract value and are merely indicative).