Management and maintenance of all physical and virtual servers present in the ARPA Lombardia structures, Storage systems, active security systems, networking equipment and IaaS, PaaS, SaaS systems located in the cloud

The ITOutsourcing Service is divided into a series of services (Connectivity, Infrastructure Management and Maintenance, Application Management and Maintenance of Basic Infrastructure Services, Security Management Service, Local and Remote Assistance Services -Service Desk, BC / DR Business Continuity Services, Backup / Restore Service, SAP Infrastructure Management, Cloud Infrastructure Management, REM Hosting, Backup LAB Service) closely connected and interdependent that constitute, as a whole, the ITOutsourcing Service