Computer-related management services

Contract Value:: EUR 123K - 123K
Notice Type:: Contract Notice

Published Date:: 29 November 2023
Closing Date:: 04 December 2023

Location(s):: IT ITALIA (IT Italy/ITALIA); ITC46 Bergamo (IT Italy/ITALIA)

Description:

Expression of interest for the technical assistance and maintenance service of the MètaClinic software and contextual SISS3 integration required by the ASST Bergamo Ovest

Assistance, maintenance and Help Desk service of the MètaClinic folder software, including the SMART VISIT and SMART LINK Telemedicine solutions, for the period January 2024 / December 2026.

The assistance, maintenance and Help Desk fee must include:

• Corrective maintenance activities

• technical assistance aimed at ensuring the correct use of the software by the user and updating of the same

• Remote assistance service

• Telephone help desk service

• Evolutionary maintenance service with a view to adapting the software to the regional project

SISS3 including development, testing, production and, at least, 3 days of training.

The Offeror Company must have exclusive ownership of the MètaClinic source code.