The tender is for a multi-vendor framework agreement to develop, maintain and manage applications to realize the ambition of Rejsekort & Rejseplan A/S ("RKRP") to launch a unified digital mobility solution for public transportation with bus, train, light rail, metro and other modes of transportation in Denmark.
Tender is handled by Mercell Sourcing Services, use https://permalink.mercell.com/180446875.aspx
I) Background and purpose:
RKRP operates Rejsekort (an electronic ticket system for bus, train, light rail and metro with approx. 3.2 mio. active users and 100-200 mio. yearly journeys) and Rejseplanen (a nationwide web- and app-based system for travel planning with public transportation with 50+ mio. searches yearly), which are two important components for the users of public transportation in Denmark.
RKRP is owned by the PTO's and is regulated by Chapter IV of the Danish Transport Companies Act (lov om trafikselskaber). According to the law, RKRP is to support a further development of the Rejseplan system, together with the functions of the Rejsekort system, to provide a unified digital mobility solution where travel planning, booking, ticketing and payment can be accessed via a single consolidated solution across public and private modes of transport. The main purpose of the framework agreement is to develop and maintain applications to fulfill these ambitions. RKRP expects to award the framework agreement to five (5) tenderers.
II) Main services of the framework agreement:
The Framework Agreement covers Application Development, Application Maintenance and Application Management of RKRP's Application Portfolio. Delivery of the Services takes place in accordance with concluded Delivery Agreements under the Framework Agreement after completion of either direct award or mini competition between the suppliers on the Framework Agreement. The main services on the tendered Framework Agreement include the following:
A. Application Development
The suppliers shall provide Application Development, including development of applications using previously developed and/or new software, primarily to deliver a new digital mobility solution. The Applications should as far as possible be based on standard components that the suppliers have previously implemented for similar customers and to the furthest extent possible not be dependent upon physical infrastructure.
B. Application Maintenance
The suppliers shall provide Application Maintenance, including minor bug-fixes and changes, patching and implementation of updates, configuration and parameter setup.
C. Application Management
The suppliers shall provide Application Management, including continuous Incident and Capacity Management, Release and Deployment Management, batch job execution and monitoring of applications.
D. Associated Consultancy Services
The Framework also includes the Customer's right to order Associated Consultancy Services and associated modules from the supplier's roadmap, which are linked to the Customer's business goals and need covered by this Framework Agreement. Associated Consultancy Services may, among other things, include assistance with regards to extraordinary audits, assistance regarding dialogue with supervisory authorities or similar unforeseen services, which have a natural and close connection to a Delivery Agreement, which has already been concluded between the Parties under the Framework Agreement.
Tenderers are not guaranteed any minimum purchase under the framework agreement, and estimates are therefore no undertaking on the part of RKRP to make a minimum purchase under the Framework Agreement.
RKRP intends to carry out two further tenders (with separately published contract notices) regarding an Operating Contract and a SaaS Agreement, which collectively with the framework agreement constitutes the Body of Contracts. The tenders of the three contracts are carried out completely separately and without dependencies. It is always RKRP's current needs in relation to the specific services covered by the individual agreements that determine which agreement under the Body of Contracts the contracting entity must use.