IT services: consulting, software development, Internet and support | Tenderlake

IT services: consulting, software development, Internet and support

Contract Value:
EUR 500K - 500K
Notice Type:
Contract Notice
Published Date:
05 September 2022
Closing Date:
18 October 2022
Location(s):
NL NEDERLAND (NL Netherlands/NEDERLAND)
Description:
Delivery and implementation software application ERP, WMS and CRM for Werkzaak Rivierenland

Werkzaak Rivierenland guides people in finding work and offers income support. We implement the Participation Act and social employment provision.

Purpose of the tender

The purpose of this tender is to choose one contractor where the end result is an implemented, working system with which trained employees can work according to the implemented best practice processes.

This for the domains:

1. ERP (production process);

2. WMS (warehouse management system);

4. Relationship Management.

This tender is supervised on behalf of the contracting authority by Region Rivierenland, Team Purchasing, located in Tiel.

The purpose of this tender is to choose one contractor where the end result is an implemented, working system with which trained employees can work according to the implemented best practice processes.

This for the domains:

1. ERP (production process);

2. WMS (warehouse management system);

4. Relationship Management.

There must also be a support and maintenance contract (including concrete SLA) and aftercare must be provided after production. We currently use the custom ERP system from Thinkwise for a large part of the aforementioned functionalities, which does not sufficiently support the processes. In this tender we are explicitly looking for a best practice solution.

Werkzaak Rivierenland wishes to start using this new business software no later than 1 April 2024 and has the target date to start the implementation in Q1 (or Q2) 2023. In the tender, the new business software was described as the 'System'. The system is business software, which is designed to support internal business processes specifically in the aforementioned domains.

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The Buyer:
Werkzaak Rivierenland
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support
72260000 - Software-related services
72263000 - Software implementation services
72267000 - Software maintenance and repair services
72267100 - Maintenance of information technology software
72268000 - Software supply services