Technical computer support services | Tenderlake

Technical computer support services

Contract Value:
EUR 1M - 1M
Notice Type:
Contract Notice
Published Date:
22 June 2021
Closing Date:
22 July 2021
Location(s):
FRB04 Indre-et-Loire (FR FRANCE)
Description:
IT services — years 2022-2025 — fifteen lots

The form used for the performance of the contract is a master purchase order agreement with no minimum or mono-attributable maximum pursuant to articles R. 2162-2, R. 2162-4 3º and R. 2162-13 to R. 2162-14 of the Public Order Code.

Eyesofnetwork (Eon) Monitoring Solution Expertise

Audit, advice, expertise, development, and support for implementation, transfer of competence, support to the installation and any other nature of services deemed necessary.

Cybersecurity

Training, audit, investigation, advice, expertise, support and any other nature of services deemed necessary, as appropriate.

Audiovisual and multimedia advice and services

Provision of project management assistance in the areas of audiovisual infrastructure and any other nature of services deemed necessary, where appropriate, on the layout and implementation of multimedia and audiovisual equipment deployed in meeting spaces.

Remote monitoring of departmental sites

Advice and assistance to project management for the design and support to the implementation and of all other types of services deemed necessary, if necessary, for the protection of departmental sites (access control equipment, video surveillance system, implementation of multi-service authentication badges).

Audio and video concierge and related equipment rental

— assistance in the implementation of multimedia equipment in the meeting or conference rooms of the Departmental Council;

— assistance in the realization of sound, projection and/or video captions (with or without broadcast) during events organized by the Departmental Council or its affiliated organizations throughout the department of Indre-et-Loire;

— assistance of audiovisual services of any other nature deemed necessary - provision of audiovisual material complementary to the existing one (see price list and catalogue in force).

Optimization of Oracle, Postgresql, Mysql DBMS

Auditing, consulting, and expertise, and any other types of performance deemed necessary, as appropriate, on Oracle DBMS, Postgresql, Mysql and their associated tools.

Information System Security

Provision of project management assistance in the field of information system security and any other types of services deemed necessary.

Coaching on the Colleges Information System

— implementation of an information system master plan, diagnostic study of a computer architecture,

— support in the development of a strategy for governance of IT maintenance management,

— expertise in the architecture and governance of the IS,

— definition of the IT equipment repository (framing, definition of budget impact),

— definition of multi-annual investment plans,

— carrying out a survey on the uses of digital education,

— support for operational control of devices (digital plan, maintenance).

Expertise in the administration of collaborative tools and support to implementation

Audit, advice, expertise and support for implementation, transfer of competence, installation services, development, training and any other nature of services deemed necessary, as appropriate, on the Sharepoint infrastructure.

Managing Processing Servers and Storage Devices

Audit, advice, expertise and support for implementation, transfer of competence, installation services, and all other types of services deemed necessary, where appropriate, on infrastructure software.

Telecommunications Financial Management

Collection, processing, control and analysis of telecommunication operator data, analytical and accounting breakdown of invoices, dashboard, monthly administrative monitoring of invoicing, cost optimization, professional support of requests, assistance in the management of disputes and possible litigation, provision an extranet, quarterly meeting... Additional study and advisory services (if applicable).

Personal work places

Audit, advice, expertise and support in the implementation, transfer of competence, installation services, and any other types of services deemed necessary, where appropriate, on the design, preparation, installation of workstations, etc.

Network Security

Audit, advice, expertise and support in the implementation, transfer of competence, support to installation and any other nature of services deemed necessary, where appropriate, on security infrastructure and telephony equipment.

Technical recommendations and assistance in the drafting of telecommunications service markets

Provision of project management assistance on telecommunications infrastructure and any other types of services deemed necessary.

Collaborative Efficiency Development and Proactive Management of Microsoft Software Asset

Audit, advice, expertise, accredited training support, and any other nature of services deemed necessary if necessary.

Download full details as .pdf
The Buyer:
Conseil Général d'Indre-et-Loire
CPV Code(s):
72611000 - Technical computer support services