NHS England Busines Plan 2013/2014 - 2015/2016 includes a commitment to reduce inequalities: 100,000 citizens to be trained in basic online skills to boost health literacy.

In order to drive and support the delivery of this commitment, NHS England require a new arrangement for the provision of management agent services, to include management, promotion and development services, to pilot a range of initiatives to support getting people online, so they can benefit from the opportunities of the digital revolution in health.

The management services will include:

Co-ordination of a network of online training centres;

Management of the delivery of online training;

Promotion and marketing;

Funding management;

User engagement and programme evaluation.