NHS Luton Clinical Commissioning Group (LCCG) sought to commission an integrated Community MSK Service focused on the provision of high-quality, well-coordinated care, designed around the needs of the local population. The MSK Service will provide a single point of contact for GPs and other healthcare professionals to refer MSK related presentations. Clinically appropriate referrals will be triaged as necessary to physiotherapy, pain management, orthopaedic and rheumatology pathways. The service will support the education and up-skilling of primary care teams in the Luton CCG geography.

The integrated MSK Service should allow movement of patients seamlessly from 1 element to another, streamlining the experience for patients and reducing unnecessary waiting and inefficiency. The MSK Service should not be limited to treating patients, but also must be committed to empowering the population to self-care for their MSK issues and share responsibility of the management of their conditions, with a focus on education and lifestyle modification, as well as making effective use of local services such as Live Well Luton.

Contract will be awarded for an initial period of 60 months, with an option to extend for a further 24 months at the CCG's discretion.