1) provide licenses and maintenance of the solution on a rental mode;
2) integrate and configure the software and its modules necessary for the functioning of the city;
3) carry out any specific developments for the operation of the basic solution;
4) provide training for key users of the city;
5) guarantee data recovery as specified in the requirements;
6) support city teams in the implementation of interfaces and financial reporting;
7) establish a reseller B contract and transfer competence to allow the city of Lausanne to have its own center of competence.
1) provide licenses and maintenance of the solution on a rental mode;
2) integrate and configure the software and its modules necessary for the functioning of the city;
3) carry out any specific developments for the operation of the basic solution;
4) provide training for key users of the city;
5) guarantee data recovery as specified in the requirements;
6) support city teams in the implementation of interfaces and financial reporting;
7) establish a reseller B contract and transfer competence to allow the city of Lausanne to have its own center of competence.