The overall aim of the present framework contract is to provide the European Union with:

— a real time information and consultancy service concerning availability and cost of transport assets and other logistic support services for civil protection operations inside and/or outside the participating States and humanitarian aid or other operations outside the European Union,

— the provisioning of transport and other logistic support services in emergency and non-emergency situations.

The overall aim of the present framework contract is to provide the European Union with:

— a real time information and consultancy service concerning availability and cost of transport assets and other logistic support services for civil protection operations inside and/or outside the participating States and humanitarian aid or other operations outside the European Union,

— the provisioning of transport and other logistic support services in emergency and non-emergency situations.

In this context, the contractor shall have the capability to manage the entire transport chain and logistics functions from the point of origin/warehouse to the point of destination/warehouse, including all elements of the modes of transport necessary up to and including the delivery to the pre-defined final destination services to insure and deploy the assistance (means and teams) for civil protection, humanitarian aid and other European Union operations. This will include all necessary equipment, facilities, qualified personnel, expertise and other means necessary to perform the transport, freight forwarding and related services in accordance with the best commercial practice.

These services may be requested to support immediate aid deployments following sudden emergencies or to assist the implementation of aid operations in the context of protracted crises. Support to the implementation of the operations shall be provided for as long as it is required for a specific assignment.