the purpose of this contract is to provide tools for impregnation and customer listening

To tourism professionals in the Grand Est.

The objective of this lot is to provide Grand Est tourism professionals with benchmarks on the most innovative or inspiring smart offers on targeted themes.

the framework agreement will be concluded for Lot 1: without minimum / with a maximum of 40 over the duration of the contract, i.e. the first period and any renewals included.

The objective of this lot is to make available to tourism professionals of the Grand Est Focus Group at the service of the tourist offer of the Grand Est, existing or to be built.

The framework agreement will be concluded for Lot 2: without minimum / with a maximum of 80 over the duration of the contract, i.e. the first period and any renewals included.

The customer panel is an interesting customer listening tool by allowing you to test a new concept, monitor the performance, the success of a product or the addition of a feature.

Adopting this customer-centric approach is not easy. Few tourism companies hold this competence.

The objective here is to make this method available at the service of the tourist offer of the Grand Est.

The Framework Agreement will be concluded for Lot 3: without minimum / with a maximum of 40 over the duration of the contract, i.e. the first period and any renewals included.

The Quantitative Study is an interesting tool for listening to customers by confirming or refuting assumptions about customer expectations.

Adopting this customer-centric approach is not easy. Few tourism companies hold this competence.

The objective here is to make this method available at the service of the tourist offer of the Grand Est.

The Framework Agreement will be concluded for Lot 4: without minimum / with a maximum of 40 over the duration of the contract, i.e. the first period and any renewals included.