The provision of preventive and reactive maintenance of its car parking equipment at St Peter's Hospital ‘pay on foot’ car parks, equipment including but not limited to barriers, pay-stations, helppoints and IT monitoring stations. The purpose of the preventive and reactive maintenance services is to ensure that the risk and impact of downtime at the car parks is reduced as much as possible and to ensure continuity of the car parking service for service users throughout the year. A manned helpline and short response time to call outs are essential.