Business services: law, marketing, consulting, recruitment, printing and security

Contract Value:: NOK 22M - 22M
Notice Type:: Contract Notice

Published Date:: 18 July 2022
Closing Date:: 23 August 2022

Location(s):: NO0A2 Vestland (NO Norway/NORGE)

Description:

Market and customer surveys for Skyss

The procurement involves 2 lots (delivery packages):

1. On-board surveys

2. Other customer and market surveys and Skyss customer panel

Lot 1: On-board survey

To cover Skyss' need for insight into customers' experiences on specific trips based on a survey on board the means of transport (on-board surveys) and an associated web solution where the results are updated daily

Lot 1 On-board survey is entered into as an ongoing service contract. The estimated value of the contract is approx. NOK 2-3 million per year.

Lot 2: Other customer and market surveys and Skyss customer panel

To cover Skyss' need for assistance with the implementation of other types of customer and market surveys, as well as the management and use of Skyss' customer panel

For more detailed information about the contents and scope of the procurement, refer to the Contract with attachments.

Lot 2 contains a fixed service element, handling of Skyss' customer panel, and a variable service portion, implementation of other customer and market surveys. The contracting authority will call for these services as needed, so that the contract is a framework agreement. The estimated value of the contract is approx. NOK 1.5-2.5 million per annum.

: Download full details as .pdf

The Buyer:: Skyss

CPV Code(s):: 79000000 - Business services: law, marketing, consulting, recruitment, printing and security; 79310000 - Market research services; 79311000 - Survey services; 79311200 - Survey conduction services; 79342310 - Customer survey services