The tender is aimed at concluding an agreement with only one contractor. Currently, two different systems are used for the front and back office. The new situation is aimed at one integrated package.

The municipality of Alkmaar has decided to organize a European tender for a Social Domain information system specifically concerning the subdomains Youth, Wmo, SMI) and housing (housing urgings, housing indications and transfer point), hereinafter Social Domain. Because the contract terms of the current applications expire from Q1 2025, the municipality wants to see continuity guaranteed and a number of improvements in the processes by means of a good and supporting system.