Provider services | Tenderlake

Provider services

Contract Value:
NOK 6M - 6M
Notice Type:
Contract Notice
Published Date:
20 October 2023
Closing Date:
21 November 2023
Location(s):
NO081 Oslo (NO Norway/NORGE)
Description:
Framework agreement for the procurement/hire off licences and software with associated advice and support

The aim of the procurement is to enter into a framework agreement with a tenderer for the procurement/hire of softwares licences and the procurement of consultancy advisory services and associated services.

The contract will also cover licences that the contracting authority currently has, including the need to supplement/change these licences, as well as adjacent licences. The contract will also cover licences that (i) the contracting authority has at other suppliers, where the contract with them expires in 2024, and licences that (ii) the contracting authority will procure from other software suppliers during the lifetime of the contract.

The licence contracts will be signed directly between the contracting authority and Microsoft, but all conditions related to the procurement, invoicing, and licence questions are to be handled by the tenderer.

Current licences are: Microsoft, Adobe, Acrobat, Premiere, InDesign, Photoshop, Creative Cloud, Confulence, Jira, Tableau Cloud, Zoom Webinar, Google Cloud.

From 16 June 2023, the operating environment at the Directorate of Culture has been run by Intility AS. Intility provides the infrastructure platform (servers, storage, network, etc.) for the Directorate of Culture, and must therefore also be responsible for licensing this. Any other infrastructure services that the Directorate of Culture procures and that require licensing must, in the same way, be licences by Intility.

There will be a need for services the mainly cover:

- Licence advice and follow-up, including ensuring that the contracting authority always has the correct licences

- Assessment of needs, system proposal, and implementation/assistance with implementation of software

- Technical assistance with specific needs. Tenderers must be certified as a dealer for the large customer segment (LSP), and have partner status as CSP so that the contracting authority can get assistance with and can supplement already procured licences from Microsoft. During the execution of the contract, the contracting authority will only deal with the tenderer, which will have the same responsibility for any sub-suppliers' services as for its own services for the Directorate of Culture.

Download full details as .pdf
The Buyer:
Kulturdirektoratet
CPV Code(s):
72000000 - IT services: consulting, software development, Internet and support
72400000 - Internet services
72410000 - Provider services
72600000 - Computer support and consultancy services