Sale of travel tickets and package tours services | Tenderlake

Sale of travel tickets and package tours services

Contract Value:
NOK 5M - 5M
Notice Type:
Contract award notice
Published Date:
04 October 2023
Closing Date:
Location(s):
NO081 Oslo (NO Norway/NORGE)
Description:
Ticketing system for Det Norske Teatret

The purpose of the procurement is to enter into an agreement with a single professional supplier covering delivery and operation of a cloud-based system for ticket sales and a CRM solution for the collection, analysis and strategic use of customer data.

Accordingly, signature of any agreement relating to a new ticketing system will be conditional on confirmation from the supplier that implementation of the new solution can be completed by April 2024. See the award criteria for further details.

Det Norske Teatret is looking for an innovative and knowledgeable partner to supply an “off-the-shelf” dynamic ticketing system capable of meeting constantly evolving market demands.

The ticketing system must offer integrated CRM functionality or include a system that supports simple integration with functions and systems required at any given time.

The anticipated sale volume is approximately 250,000 tickets a year.

The purpose of the procurement is to enter into an agreement with a single professional supplier covering delivery and operation of a cloud-based system for ticket sales and a CRM solution for the collection, analysis and strategic use of customer data.

Accordingly, signature of any agreement relating to a new ticketing system will be conditional on confirmation from the supplier that implementation of the new solution can be completed by April 2024. See the award criteria for further details.

Det Norske Teatret is looking for an innovative and knowledgeable partner to supply an “off-the-shelf” dynamic ticketing system capable of meeting constantly evolving market demands.

The ticketing system must offer integrated CRM functionality or include a system that supports simple integration with functions and systems required at any given time.

The anticipated sale volume is approximately 250,000 tickets a year.

Awarded to:
Billettsystem til Det Norske Teatret/Ticketing system for Det Norske Teatret
Tixly AS, Stavanger (NO)
Download full details as .pdf
The Buyer:
Det Norske Teatret
CPV Code(s):
22459000 - Tickets
48445000 - Customer Relation Management software package
48480000 - Sales, marketing and business intelligence software package
63512000 - Sale of travel tickets and package tours services
72212480 - Sales, marketing and business intelligence software development services
79342200 - Promotional services
79342300 - Customer services
79342320 - Customer-care services