The Contractor is required to provide a fully managed learning service (including an internal system for administration and reporting) which ensures that a range of relevant training, learning and staff development services are available for SPCB staff, MSPs, MSP staff, Commissioners, Contractors and any other relevant groups identified by the SPCB.

To ensure consistency and quality of learning in line with a revised approach to Learning and Development, we require an MLS provider that can work with our Learning and Development priorities, ensuring value for money, competitive rates from leading providers through an established supply-chain, and assurance that we can meet demand for learning and development. The service must provide Members, their staff, Commissioners, contractors and SPCB staff with access to quality training and learning content as well as data on usage, effectiveness and return on investment.

The Scottish Parliamentary Body (SPCB) requires a fully managed learning service to provide the following:

Administration and Logistics Service

- training course booking and administration service.

- learner support for scheduling, booking and joining training courses.

- monitoring and reporting tools to record uptake and training attendance, showing training records, cancellations, attendance, compliance, etc.

Supply Chain Management Support

- source and select external courses/providers based on planned and ad hoc training requirements.

Learning and Development Planning Support

- work with the Learning and Development team to develop an organisational-wide annual training schedule which will incorporated staff Personal Development Plans and other training needs analyses.

Expert Consultancy

- specialised consultancy service on an as-needed basis.

- design and/or delivery of bespoke in-house training courses.