See II.2.4
The subject of the contract to be awarded are IT consulting services, quality assurance and support in project management for the overall LOGINEO NRW project.
The MSB is implementing the LOGINEO NRW project, a digital work and communication platform with which digitization at schools in North Rhine-Westphalia is to be further implemented. A specially developed software solution based on open source components is intended to provide teachers and students with a web-based environment that provides access to several applications after a single login. The MSB supervises the entire school system for the state, including around 5,500 schools, around 200,000 teachers and 2.5 million pupils. An essential field of activity of the MSB is the securing and further development of a high-quality, future-oriented, internationally competitive educational offer in schools.
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LOGINEO NRW essentially consists of three major components: the main system, the LOGINEO NRW learning management system (LMS - Moodle), the LOGINEO NRW messenger and the video conferencing tool Jitsi integrated into it. These three components are currently operated by three different service providers, who sometimes also use subcontractors to provide services. The large number of different service providers leads to a high need for coordination in the area of LOGINEO NRW operations. This significantly impairs service quality, user support and the speed of further development. The current transitional operation is to be transferred to highly automated and standardized operation according to ITIL best practice standards.
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Against this background, the IT services required in the LOGINEO NRW project will be reorganized and awarded in various Europe-wide procedures. The MSB has carried out a Europe-wide procurement procedure for IT project management services and commissioned a company to do so (EU notice of 25.11.2020, contract notice no.: 2020/S 230-567567). This company is involved in the ongoing execution of the project, it controls the contractors working in the LOGINEO NRW project and takes over the technical project management. Another Europe-wide procurement procedure for 1st level support services was also concluded with the commissioning of a company (EU notice of 12.01.2022, announcement no.: 2022/S 008-016007). In addition, a procurement procedure was initiated for the operation of LOGINEO NRW (EU announcement of 22.12.2021, notice no.: 2021/S 248-656832). Another award procedure concerns the further development of LOGINEO NRW (EU notice of 29.04.2022, notice no.: 2022/S 084-225875).
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The contract includes the provision of consulting services in the field of information technology as well as quality assurance and support of the MSB in the management of the overall project. Essential service components are the technical advice for the further development of LOGINEO NRW, the technical support in the pending Europe-wide award procedures as well as in strategic decisions on the overall project, the examination and acceptance support of service results, the perception of a higher-level quality assurance, the continuous monitoring of the project, in particular the quality of the service provision by the contractors working for the MSB, the tracking of defects, the deadline control and the invoice verification. The MSB as the client must be involved accordingly. Currently, the services are provided on the basis of an interim contract, which is to be replaced by the Europe-wide tender initiated with this announcement.
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The contract term is 3 years with the client's option to extend the contract three times by two years each. The expected purchase volume after a rampup phase is about three full-time positions. An upper limit for acceptance cannot be provided. The three RTDs are merely an orientation framework. It is planned to query the IT consulting services with a flexible hourly quota. There is a surcharge limitation, i.e. the contractor of the IT consulting and quality assurance cannot at the same time become a contractor of the further procurements (see above).
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The exercise of the renewal options is subject to the availability of budgetary resources.
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Attention is drawn to the additional information to be found in section VI.3).