Management of incoming calls (receiving, reception, processing) received by the Pavia Acque commercial toll-free number, including ticketing and tracking of the content of the call and updating of the contact data and personal data of the caller, if already present in the Pavia Acque user management system, Net@2A. The contract also includes the execution in the back office of registry reclamation activities and data checks relating to users and supplies, also through contact with users, with consequent updating of files or registration in the Net@2A management system, as detailed in the Special Tender Specifications

Management of incoming calls (receiving, reception, processing) received by the Pavia Acque commercial toll-free number, including ticketing and tracking of the content of the call and updating of the contact data and personal data of the caller, if already present in the Pavia Acque user management system, Net@2A. The contract also includes the execution in the back office of registry reclamation activities and data checks relating to users and supplies, also through contact with users, with consequent updating of files or registration in the Net@2A management system, as detailed in the Special Tender Specifications