The aim of the tender is to obtain a framework contract for the commissioning of support services in the area of operational organisation of the IT operating platform Bund (BP Bund) of the ITZBund.

Operation of the cloud infrastructure

- Hardware installation and management in the data center

- Rack planning from the point of view of energy efficiency

-Initial commissioning of new components as part of lifecycle management

- Patch and security management at the cloud infrastructure level

- Monitoring of the cloud environment

- Replacement of defective components

- Operation of the virtualization infrastructure

- Operation of network and firewall automation

- Operation of the storage infrastructure

- Capacity management

Operation of cloud automation

- Operation and maintenance of automation services

- Development and operation of the internally directed ordering and management portals

- Version management and release management

- Automation of PaaS/SaaS services

- Operation of the central databases

- Structure and operation of the automation interfaces

- Zertifikatsverwaltung

- Orchestration of cloud services

- Testautomatisierung

Operation of IaaS (customer-facing cloud services)

- Management of operational processes

- Onboarding of new customers

- Development and operation of customer-oriented ordering portals (DevOps)

- Further development and operation of customer-facing infrastructure services (IaaS)

- Further development and operation of platform-related PaaS/SaaS services (monitoring, logging, login, etc.)

- Incidentmanagement

- Maintenance and deployment of log agents