Maidstone and Tunbridge Wells NHS Trust is a large acute hospital in the South East of England. The Trust was legally established on 14.2.2000 and provides a full range of general hospital services and some areas of specialist complex care to around 560 000 people living in the South of West Kent and the North of East Sussex.

The Trusts core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs and it operates from 2 main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. The latter is a private finance initiative (PFI) hospital and provides wholly single bedded en-suite accommodation for in patients.

To provide a courier service for the conveyance of goods, specimens and light goods for both routine and ad-hoc requirements, 24 hours a day, 7 days a week and 365 days per year unless stated as otherwise in the specific schedules.