Transport for London (TfL) procured the services for the Legible London map-based on-street signage programme. The procurement comprised the manufacture, supply, installation and maintenance of Legible London products, which are wayfinding totems.

The framework agreement has an initial term of two (2) years with the option at TfL's sole discretion to extend up to a further two (2) years.

Legible London is a map-based, street-level pedestrian information system that encourages people to walk. It was developed by TfL with the support of the London Boroughs and aims to promote walking by tackling a key barrier: the lack of clear and consistent on-street wayfinding information. The programme comprises an integrated signing and mapping system, which incorporates local identity and branding throughout the Capital.

The contract shall be for the provision of:

1. The manufacture and supply of Legible London products, including the production of replacement signs, panels and map refreshes;

2. The installation of Legible London products, including necessary procedures for groundworks and permissions (including responsibility for required permits, consents and licenses);

3. The reactive maintenance/making safe and installation of replacement parts and map refreshes of the Legible London wayfinding system;

4. A comprehensive works management data log to track all activities undertaken on Legible London signs, products and replacement parts with regular reporting to TfL.

Additional, ancillary or incidental works, services or supplies related to the scope described above may be required to facilitate the delivery of each call-off contract.

This may include:

i. the cleaning of Legible London products, including graffiti removal, sticker removal and/or removal of other items which impact the appearance and legibility of the product as required.

ii. undertaking inspections and audits of Legible London signage within the Greater London Authority area.

The contract will be in the form of a single supplier framework, with the agreement available to:

(i) the Greater London Authority or any of its subsidiaries or other functional bodies (from time to time);

(ii) any of the London Boroughs; and/or

(iii) any contractor (including a developer) nominated by:

- Transport for London;

- any other member of the TfL Group or the Greater London Authority;

- any of its subsidiaries or other functional bodies (from time to time);

- any of the London Boroughs; or

- any combination of such parties.

The framework agreement term is for two (2) years from August 2024 with the option to extend up to two a further (2) years.