Flytoget has decided that new TVMs will be acquired - including hardware and software. Flytoget has a strong need for a supplier who can quickly set new TVM and future changes into production.

The supplier must be able to deliver 29 TVMs to replace the TVMs that Flytoget has deployed in the station areas and platforms today. The TVMs have to work in the existing system landscape as well as being scalable with respect to further development.

The main objective is to have a fully functional system in place in due time before May 2024. This is very important - especially since the TVMs are a major part of the daily income for the company.

It is crucial for Flytoget to obtain a partner who can be innovative and to create great customer journeys together with Flytoget. We prefer that the supplier's team can be present in Oslo to a large extent, being able to work closely with the customer's team.

Click https://permalink.mercell.com/202485014.aspx.

The solution should be scalable and provide Flytoget with the flexibility to handle existing operations, and new operations and further expansion to further markets if needed.

Only deliveries including both the hardware and software will be accepted. The acquisition includes the establishment/purchase of the TVMs; hardware, software with any adaptations, as well as operation, maintenance and development.

Furthermore, any backend systems or other supporting systems that are required by the Supplier of the TVMs shall preferably be hosted in the Supplier's cloud solution and/or delivered 'as a service'.

Overall, Flytoget has identified some clear needs;

- Ticketing; digital distribution and paper

- Anonymous purchases even if you get the ticket digitally

- Contactless payment using modern payment terminals. The terminals will be delivered outside the scope of this acquisition - and have to be integrated with the TVM

- A subset of the TVMs needs to handle cash

- Master profile compliant - i.e., enable Flytoget to connect receipts to user profiles for TVM purchases in their CRM systems

- Data-driven insights

- 5G, no internet connection needed - plug and play

- Can be easily moved

- Be able to deploy to other locations (hotels/exhibitions) - also temporarily