The Postbeamtenkrankenkasse (PBeaKK or client) plans to procure services for the processing of the central incoming mail.

The aim is to digitize analog documents and to generate them as high-quality electronic data records for further processing.

In this service description, the process steps to be carried out are described.

The contract to be awarded includes:

- incoming mail processing

- outgoing mail processing in case of clarification

- scanning

- the post-processing of data

- document and form management

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