The subject of this invitation to tender is the conclusion of a framework agreement with several economic operators in accordance with Paragraph 21 of the VgV. The contractor receives individual orders from the framework agreement for the provision of change/release/patch/test managers. The exact requirements for temporary agency workers can be found in the tender documents.

Temporary employment in change management: The temporary workers in Lot 1 support the client in the following tasks:

- Control of the executing units and coordination with interfaces

- Authorization of changes in committees

- Status tracking and reporting

- Planning, convening and documentation of the Change Advisory Board (CAB)

- Creation, coordination and maintenance of the company calendar with regard to releases, projects and major changes

- Implementation of change reviews including the derivation of measures

- Support in the implementation of changes (coordination of work packages)

- Design, planning and monitoring of change management processes

- Planning and implementation of governance committees for change management with customers and providers

Temporary employment in patch management: The temporary workers in Lot 2 support the client in the following tasks:

- Coordination with internal and external interfaces to define patch cycles for servers, etc., design, planning and monitoring of a central patch management process

- Creation of a comprehensive patch management planning, coordinated with change, release management and other interfaces, definition of provision of reports and statistics for patch management

- Planning and implementation of governance committees for patch management with customers and providers

Temporary employment for Release Management Client: The temporary workers in Lot 3 support the client in the following tasks:

- Defines procedures for implementing changes via release Moderation of requirements on the customer side and transfer to the standardized solution design of the provider

- Coordinates packaging, build, test and roll-out to the production environment Client Release

- Advising change participants on scheduling and dependencies on client release releases

- Creation and maintenance of internal reporting templates for process control, creation and maintenance of management reports

- Implementation of release reviews with internal interfaces, customers and providers within the framework of the governance committees and derivation of measures

- Recognition and evaluation of the dependencies of complex releases on each other

- Design, planning and monitoring of release management processes

- Planning and implementation of governance committees for release management with customers and providers

Temporary employment for Release Management Oscare: The temporary workers in Lot 4 support the client in the following tasks:

- Defines procedures for implementing changes via release Moderation of requirements on the customer side and transfer to the standardized solution design of the provider

- Coordinates packaging, build, test and roll-out to the Oscare Release production environment

- Coordinates packaging, build, test and roll-out into the production environment Oscare Release (additional effort after new Oscare release timing of AOK Systems)

- Advising change participants on scheduling and dependencies on releases Oscare Release

- Advising change participants on scheduling and dependencies on releases Oscare Release (additional expenses after new Oscare release timing of AOK Systems)

- Creation and maintenance of internal reporting templates for process control, creation and maintenance of management reports

- Implementation of release reviews with internal interfaces, customers and providers within the framework of the governance committees and derivation of measures

- Recognition and evaluation of the dependencies of complex releases on each other

- Design, planning and monitoring of release management processes

- Planning and implementation of governance committees for release management with customers and providers

Temporary employment for test management: The temporary agency workers in Lot 5 support the client in the following tasks:

- Provision of appropriate test methods and procedures

- Provision of test results and examination of these

- Analysis and evaluation of reports and documentation to check the test quality as well as development of suitable measures to improve the test quality

- Merging and standardization of individual existing strategies

- Conducting reviews and lessons-learned workshops

- Planning, implementation and (further) development of test strategies and test management processes

- Planning of test automations or test robots

- Planning and implementation of governance committees for test engagement with customers and providers