The success of the Financial Services Compensation Scheme is dependent upon the calibre of people employed by our business and, as such, we are committed to the recruitment and selection of colleagues with the right blend of skills, qualifications, competencies, experience, knowledge and attitude. The Framework will facilitate provision of HR specialist services under the following three ‘Lots’ , details of which are set out at below: •Lot 1: Specialist Recruitment & Selection (Niche) and Supply of Temporary Personnel Services •Lot 2: Staff Talent Management and Leadership Development Services •Lot 3: Executive and wider staff coaching services: * Lot 3a: Executive coaching (Board, CEO and “C-Suite”), *Lot 3b Leadership Coaching (Senior Leaders and Managers) *Lot 3c: Team & Group coaching *Lot 3d: Individual employee coaching

To successfully to provide an executive search and selection service to FSCS to identify and provide candidates for FSCS consideration for appointment to senior, executive or specialised positions within FSCS. Executive, Senior and Specialist Recruitment & Selection As part of the above: •provide a comprehensive assessment of each assignment and provide the expertise to present innovative solutions (e.g., direct sourcing / digital / social media channels) to fulfil the role requirement. •provide a personal ‘high touch’ and consultative service to hiring managers. Experienced consultants shall be closely involved in all aspects of the assignment. •provide a highly professional and broad-based recruitment process which is clearly communicated and inclusive of ‘informed research and evaluation’ on short-listed candidates. •source candidates (temporary/fixed term and permanent) to the required standard in line with the role profile provided by FSCS, and ensure the candidate is made aware of the recruitment timescales and any relevant security requirements. •manage the candidate journey to ensure the best possible candidate experience, including but not limited to: okeeping candidates informed and engaged throughout the recruitment process oproviding the candidate with timely updates on the process and ensure they receive feedback where appropriate •use innovative methods to effectively promote the customer’s Employer Value Proposition (EVP), the role(s) and the benefits/opportunities. •able to demonstrate robust and effective procedures to protect FSCS from operational and reputational risks. •able to demonstrate a commitment to delivering additional value for money throughout the lifetime of the agreement. Able to evidence examples of how this can be achieved. •confirm FSCS recruitment process, timescales and any relevant UK security vetting and other personal requirements. Board Director Candidate Search & Selection Provide an executive search and selection service to FSCS to identify and provide candidates for FSCS consideration for appointment to positions as FSCS executive or non-executive directorships (including, where required, the position of chair of the FSCS board). As part of the above: •Ability to evidence a track record of sourcing Board Chair, NED and ‘C level’ talent from Fortune 500, FTSE 100, AIM-listed companies, financial services sector and from leading not for profit organizations. •Significant experience (10 years plus) of using appropriate recruitment and selection methods such as head hunting, focused advertising campaigns as part of an integrated Executive Search & Selection Assignment. •Supplier will have the ability to carry out benchmark of internal applicants to ensure the right hire is achieved every time. •Ability to deploy teams with a mix of talents, with contacts at the highest levels of all sectors, drawing on both a UK and international talent pool. •Display a range of soft skills to tune into the FSCS culture.

Talent Management is a constant process that involves attracting and retaining high-quality employees, developing their skills and continuously motivating them to improve their performance. At FSCS, the concept of Enterprise leadership is integral to our performance. We achieve this through recruiting well as well as identifying, growing and developing our best, internal talent. The assessment activity relates to a variety of assessments used for: •Executive, Non-Executive (Board) and C-Suite selection •Leadership Development •Talent and Succession planning The type of activity would typically include, but not be limited to: •Carry out and /or aid with talent assessment as part of recruitment processes •Carry out and / or aid with talent assessment as part of succession planning •Aid with developing Talent Management strategies and plans

The provision of Coaching services to develop FSCS employees (at all levels) skills and knowledge so that their job performance improves, leading to the achievement of organisational or individual objectives. Provide coaches that are experienced, qualified and curious. The coaching material should be diverse and influenced by philosophy, psychology, cognitive science, arts, biology, linguistics and more. The Coaching services will assist FSCS in its development of its employees at all levels, including coaching in skills and knowledge so that employees’ job performance improves, leading to the achievement of organisational or individual or Career Pathway objectives. The People team wish to regularise and improve access arrangements to a range of coaching and mentoring related services. The required coaching services will be divided into 4 sub-lots: •Lot 3a: Executive Coaching – Board/CEO & C-Suite •Lot 3b: Leadership Coaching – Senior Leaders & Managers •Lot 3c: Team & Group Coaching •Lot 3d: Individual Employee Coaching