Description:

A supplier with Moodle development experience is needed to manage support for the NIHR Learning Management System, focusing on business changes, customer experience, security practices, and collaboration with other IT services.

PE2024-24/4406 IT Service Support for NIHR Learn Development, Infrastructure & Hosting.
This tender is for National Institute for Health and Care Research (NIHR) but tendered by the University of Leeds under contract from the Department of Health & Social Care. (DHSC)
NIHR are seeking a supplier with Moodle development experience to take on the existing National Institute for Health and Care Research (NIHR) Learning Management System and provide managed support consisting of;
●Working with business owners to deliver business changes in line with change budgets that have been set
●Being responsive to changing business situations
●Recognising that customer experience and usability are critical
●Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS
●Aligning with RDNCC’s management approach to other IT services and where necessary working with other suppliers
Please note that the University of Leeds is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (Directive 2014/24/EU) as amended by the Public Procurement (Amendment) (EU Exit) Regulations 2020. However, the University is, on a voluntary basis, operating under the Public Contracts Regulations (as defined above) for this specific tender and is therefore advertising this opportunity in Find a Tender and Contracts Finder with an obligation to comply with the Public Contract Regulations for this specific tender. We are following the “Open” tender procedure of these regulations for this tender. By doing so, the University does not become a contracting authority and abiding by the Public Contract Regulations on this specific occasion does not imply any future obligation on the University to comply with the Public Contract Regulations for any other tender.
Lot 1 - IT Service Support for NIHR Learn Development
Lot 1 - IT Service Support for NIHR Learn Development
The NIHR Learning Management System (referred to as ‘NIHR Learn’) is a training platform that allows users to browse the available training and enrol on the relevant courses. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete. It is used annually by thousands of users with a plan to continue developing it further.
It is a Moodle platform (currently software version 4.3) with a range of Moodle ‘plug-ins’ (plus some bespoke coding). The basic scope is to host and provide application support for a Moodle estate which comprises;
●A live environment
●A test environment (to mirror Live)
●A development environment
The Live instance (NIHR Learn) interfaces with other systems (e.g. CPMS) via an API, and has single sign on functionality with IDG.
NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of;
●Working with business owners to deliver business changes in line with change budgets that have been set
●Being responsive to changing business situations
●Recognising that customer experience and usability are critical
●Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS
●Aligning with RDNCC’s management approach to other IT services and where necessary working with other suppliers Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/5ADA8V337N
Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting
Lot 2 - IT Service Support for NIHR Learn Development, Infrastructure & Hosting
The NIHR Learning Management System (referred to as ‘NIHR Learn’) is a training platform that allows users to browse the available training and enrol on the relevant courses. Once a user has enrolled onto a course, the platform then allows them to complete their training and receive a certificate once complete. It is used annually by thousands of users with a plan to continue developing it further.
It is a Moodle platform (currently software version 4.3) with a range of Moodle ‘plug-ins’ (plus some bespoke coding). The basic scope is to host and provide application support for a Moodle estate which comprises;
●A live environment
●A test environment (to mirror Live)
●A development environment
The Live instance (NIHR Learn) interfaces with other systems (e.g. CPMS) via an API, and has single sign on functionality with IDG.
NIHR RDNCC are seeking a supplier with Moodle development experience to take on the existing NIHR Learning Management System and provide managed support consisting of;
●Working with business owners to deliver business changes in line with change budgets that have been set
●Being responsive to changing business situations
●Recognising that customer experience and usability are critical
●Adhering to good security practices e.g. ISO27001 and development practices e.g. GDS
●Aligning with RDNCC’s management approach to other IT services and where necessary working with other suppliers

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The Buyer:

University of Leeds

Additional information:

Link:

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CPV Code(s):

72000000 - IT services: consulting, software development, Internet and support