Procurement for a 5-year contract (extendable up to 9 years) to maintain c.112 lifts on Jubilee, Northern, and Piccadilly lines, requiring planned preventative maintenance, 24/7 fault response, mid-life interventions, and adherence to TfL's Cat 1 standards. Suppliers must participate in the procurement process via email to Lmc@tfl.gov.uk, with up to five highest scoring suppliers proceeding to the Invitation to Tender stage on TfL's e-tendering platform SAP Ariba.
London Underground Lift Maintenance Contract.
TfL's lifts are critical assets that facilitate the moving of passengers around the network- and as such it is essential that they perform to a high standard, notably around their availability. Whilst around 100 LU lifts are maintained in-house by LU's Direct Labour Organisation, LU is reliant on competent, capable contractors to maintain a large proportion of its lifts.
TfL is aiming to procure a single contract to deliver the planned and reactive maintenance of c.112 lifts primarily located on the Jubilee, Northern and Piccadilly lines. The Supplier will deliver the planned preventative maintenance aligned to TfL's Cat 1 standards and will provide a 24/7 fault response service to address lift failures and entrapments. The Supplier will be required to carryout mid-life interventions of the lifts, as well as facilitating TfL and third party inspections.
The contract has a duration of 5 years with an option to extend by up to a maximum of a further 4 years, 9 years maximum.
Please note: Suppliers wishing to participate in the procurement process must email Lmc@tfl.gov.uk to gain access.
TfL is seeking to appoint a single supplier to deliver the planned and reactive maintenance of a portfolio of c. 112 lift assets across its network. This portfolio may be added to throughout the duration of the contract as lifts are replaced through TfL's separate renewals framework and subsequently added into this maintenance contract.
The supplier will deliver the maintenance aligned to TfL's Cat 1 standard and will provide a fault response service to address asset failures and entrapments.
This contract will have an initial term of 5 years with extension options up to a maximum of 9 years.
This tender will follow the negotiated procedure under the Utilities Contracts Regulations 2016 with any prospective supplier being able to compete in the Supplier Selection Questionnaire (SSQ) stage. Up to five of the highest scoring suppliers following the evaluation of the SSQ submissions will then be invited to the Invitation to Tender (ITT) stage.
The SSQ/ ITT will both be managed on TfL's e-tendering platform SAP Ariba. SSQ/ ITT submissions and any clarification queries must be submitted via the relevant SAP Ariba Sourcing Event.
Registration Process
In order to receive access to the SQS documentation, please follow the guidance in the following link:
https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a097b37-3090-4147-9d15-d09cc6e53b11
A summary of this guidance is as follows:
1. Submit TfL Supplier Request Form:
If you have never done business with TfL before, and are not registered with TfL as a supplier please submit a TfL Supplier Request Form at the following link:
https://s1-eu.ariba.com/Sourcing/Main/ad/selfRegistration?realm=TfL
This will create a supplier record for your company in the internal TfL sourcing system, allowing TfL commercial teams to invite your company to sourcing events.
2. Create your Ariba Network (SAP Business Network) Account:
If you don't have an Ariba Network Account please create one at https://supplier.ariba.com and add to the account your sourcing event Users.
3. Request access to SSQ sourcing event
Once your organisation has an Ariba Network Account please request access to the Lift Maintenance Contract SSQ sourcing event by emailing: Lmc@tfl.gov.uk.
Please include which Ariba User from your organisation you would like to be added to the event (multiple users from one organisation can be added).
You will then be added to the Ariba SSQ sourcing event where you can gain access to the SSQ documentation and submit your SSQ submission.
A minimum of five of the highest ranked suppliers at SSQ stage according to the evaluation criteria will be invited to take part in the ITT, with a maximum of six suppliers.