This Framework will meet the needs of the following groups of people who meet the national eligibility criteria and reside within the City of Newcastle:

# Older People aged 65 years and over;

# People who have Learning Disabilities and/or Autism aged 18 years and over;

# People with Mental Health needs aged 18 years and over;

# People with Physical Disabilities, including sensory impairment aged 18 years and over;

# People aged 18 years and over with specific needs, for example (but not restricted to) dementia, end-of-life, palliative care, and sudden onset brain injury.

It will operate between the hours of 7:00 to 23:00, 365 days per year (366 in any leap year).

2 successful tenderers to provide General Home Care Services in the North on the City of Newcastle.