Technical computer support services | Tenderlake

Technical computer support services

Contract Value:
DKK 2M - 2M
Notice Type:
Contract Notice
Published Date:
13 September 2021
Closing Date:
11 October 2021
Location(s):
DK DANMARK (DK Denmark/DANMARK)
Description:
Server hosting and user support provision

Hosting all contracting servers and user support, including: • Hosting approximately 29 virtual servers • Operating approximately 29 virtual servers and 4 physical servers • License management • Data backup - 12 mdr. • Monitoring • 24/7 call • Incident and Change Management • Daily status mail • Month report • Firstline support for 90 physical users • Endpoint operation and support, 90-100 PCére. The scope of the performance is a snapshot of LTF's server infrastructure in Q2 2021. The scope may therefore have changed at the start of the contract, at the same time the scope can be regulated up and down in terms of the number of users, servers, licences etc. for the duration of the contract.

Project Services for Starting the Agreement: • Updating Server OS to latest version • Server and/or data migration • Endpoint Manager solution

Hosting all contracting servers and user support, including: • Hosting approximately 29 virtual servers • Operating approximately 29 virtual servers and 4 physical servers • License management • Data backup - 12 mdr. • Monitoring • 24/7 call • Incident and Change Management • Daily status mail • Month report • Firstline support for 90 physical users • Endpoint operation and support, 90-100 PCére. The scope of the performance is a snapshot of LTF's server infrastructure in Q2 2021. The scope may therefore have changed at the start of the contract, at the same time the scope can be regulated up and down in terms of the number of users, servers, licences etc. for the duration of the contract.

Project Services for Starting the Agreement: • Updating Server OS to latest version • Server and/or data migration • Endpoint Manager solution

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The Buyer:
Lyngby Taarbæk Forsyning
CPV Code(s):
72510000 - Computer-related management services
72611000 - Technical computer support services