Maintenance and repair of computer equipment | Tenderlake

Maintenance and repair of computer equipment

Contract Value:
EUR 7M - 7M
Notice Type:
Contract Notice
Published Date:
17 September 2021
Closing Date:
25 October 2021
Location(s):
ES ESPAÑA (ES Spain/ESPAÑA)
Description:
MANAGEMENT OF THE COMPREHENSIVE PRINTING SERVICE IN ADIF AND ADIF-AV

The purpose of this contract is the implementation of a comprehensive printing service in ADIF and ADIF-AV to manage and streamline printing throughout the Organization.

The contract will involve the acquisition by the successful bidder of the entire existing fleet of ADIF and ADIF-AV printers and will include from the availability of ADIF and ADIF-AV both the devices and consumables (except paper) required according to their needs, to the implementation, management and maintenance of both the necessary devices and consumables (with the exception of paper). devices and tools needed to enable the implementation of security, quality, rationalization and print control policies at the User, Departmental and Organizational levels.

The purpose of this procurement is to ensure, among others, the following aspects:

• The supply and availability of ADIF and ADIF-AV of the new devices that each department

require for service.

• Installation and configuration

The purpose of this contract is the implementation of a comprehensive printing service in ADIF and ADIF-AV to manage and streamline printing throughout the Organization.

The contract will involve the acquisition by the successful bidder of the entire existing fleet of ADIF and ADIF-AV printers and will include from the availability of ADIF and ADIF-AV both the devices and consumables (except paper) required according to their needs, to the implementation, management and maintenance of both the necessary devices and consumables (with the exception of paper). devices and tools needed to enable the implementation of security, quality, rationalization and print control policies at the User, Departmental and Organizational levels.

The purpose of this procurement is to ensure, among others, the following aspects:

• The supply and availability of ADIF and ADIF-AV of the new devices that each department

require for service.

• Installation and configuration of equipment for both new devices and those moved from

location.

• Comprehensive preventive and corrective maintenance of all assets contemplated by replacement

by others, both devices in irreparable failure and all those that exceed the service life of

in accordance with the manufacturer's recommendations.

• Proactive management of incidents and problems

• Change management.

• The attention and support of the end user in the area of printing services.

• The supply, replacement and withdrawal, where appropriate, of all types of consumables and consumables (except paper) of

all devices.

• The implementation and maintenance of the centralized management solution, including in its scope any

hardware or software requirement at both the server and client level that enables the application of

security, quality, rationalization and print control policies both at the user level and

departmental as organizational or, where appropriate, the adaptation, deployment and maintenance with them

objectives that ADIF Y ADIF-AV currently has.

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The Buyer:
Entidad Pública Empresarial Administrador de Infraestructuras Ferroviarias
CPV Code(s):
50312000 - Maintenance and repair of computer equipment