The objective of this study is to describe the social services sector within the broader context of services of general interest. The study will take stock of how the social services sector evolved, including its different roles, users groups and providers. The study will aim at categorising social services, based on their functions, objectives and user groups. The study will look more closely into the personal targeted social services. It will provide their typology and describe their specific role/s towards the achievement of a positive social impact for the people in vulnerable situations. The study will aim at defining the role of this group of social services in the implementation of the Pillar. It will look into how access, quality and the achievement of a positive social impact (as defined in the Pillar) could be monitored.

The objective of this study is to describe the social services sector within the broader context of services of general interest. The study will take stock of how the social services sector evolved, including its different roles, users groups and providers. The study will aim at categorising social services, based on their functions, objectives and user groups. The study will look more closely into the personal targeted social services. It will provide their typology and describe their specific role/s towards the achievement of a positive social impact for the people in vulnerable situations. The study will aim at defining the role of this group of social services in the implementation of the Pillar. It will look into how access, quality and the achievement of a positive social impact (as defined in the Pillar) could be monitored.