The University of Greenwich is seeking to appoint a single Facilities Management provider to establish a long-term service relationship to provide a range of hard and soft facilities management services at its three campuses at Greenwich, Avery Hill and Medway. The University is seeking a service provider not only with the capability to deliver core FM services but who will in addition understand the corporate mission of the University and deliver truly transformational services that redefine and shape the University’s business outcomes and drive cultural change. This will include the delivery of “added-value” including business to business to business and employability opportunities for students, provision of access to global expertise and networking opportunities for students, input to workplace management and design input, delivery of social value and the linkage of provider performance and payment to our corporate KPIs.

This is a Competitive Dialogue procedure being conducted under the Public Contracts Regulations 2015. The University of Greenwich (UoG) requires a Contractor to deliver the Integrated Facilities Management (IFM) Services. The UoG is following the Competitive Dialogue procedure for the procurement of IFM Services as this procedure will allow the University to develop solutions with Bidders in advance of the submission of Tenders.

The University of Greenwich is seeking to appoint a single Facilities Management provider to establish a long-term service relationship to provide a range of hard and soft facilities management services at its three campuses at Greenwich, Avery Hill and Medway. The University currently operates a mixed model of FM services provided through a blend of in-house and traditional single service outsourced arrangements with a supply chain of over 470 contracting arrangements. The University is seeking a service provider not only with the capability to deliver core FM services but who will in addition understand the corporate mission of the University and deliver truly transformational services that redefine and shape the University’s business outcomes and drive cultural change. This will include the delivery of “added-value” including business to business to business and employability opportunities for students, provision of access to global expertise and networking opportunities for students, input to workplace management and design input, delivery of social value and the linkage of provider performance and payment to our corporate KPIs. The Form of Contract to be used will be the NEC4 Term Service Contract with its schedules and Z clauses.

Required services will include: Business Continuity Management, Health and Safety Management, CAFM, Helpdesk, Maintenance, Relamping, Environmental and Energy Management, Cleaning, Security, Reception and Customer Services, Grounds Maintenance, Pest Control, Waste Management, Portering, Mail Room Service, Inter Campus Delivery Service, Linen and Laundry, Events Support, Car Park Management, FM Projects, FM Management and Administration and Management of Third Party FM Contracts.