Call centre | Tenderlake

Call centre

Contract Value:
-
Notice Type:
Contract Notice
Published Date:
12 June 2023
Closing Date:
17 July 2023
Location(s):
PL POLSKA (PL Poland/POLSKA)
Description:
Contract for the provision of comprehensive external hotline services necessary to organize the statutory tasks of the Institute

The subject of the contract is the provision of services in the field of comprehensive service of the external outgoing call hotline in accordance with the Description of the Subject of the Contract, necessary to organize the statutory tasks of the Institute. In the course of the proceedings, 3 Contractors will be selected who will submit the most advantageous offers who meet the requirements of the Contracting Authority. The three most advantageous Contractors selected will be commissioned to perform the Subject of the contract to the same extent. The contractor may submit only one bid, which will compete in all three parts of the procedure.

Part No. 1

The subject of the contract is the provision of services in the field of comprehensive service of the external outgoing call hotline in accordance with the Description of the Subject of the Contract, necessary to organize the statutory tasks of the Institute. In the course of the proceedings, 3 Contractors will be selected who will submit the most advantageous offers who meet the requirements of the Contracting Authority. The three most advantageous Contractors selected will be commissioned to perform the Subject of the contract to the same extent. The contractor may submit only one bid, which will compete in all three parts of the procedure.

The contracting authority forces the submission of a partial bid. The division into three equal parts results from the need to ensure the continuity of the service. Interruption in the provision of the service is unacceptable for the Contracting Authority and due to this circumstance, the Contracting Authority may decide, in consultation with a given Contractor, to modify the subject of the contract

Part No. 2

The subject of the contract is the provision of services in the field of comprehensive service of the external outgoing call hotline in accordance with the Description of the Subject of the Contract, necessary to organize the statutory tasks of the Institute. In the course of the proceedings, 3 Contractors will be selected who will submit the most advantageous offers who meet the requirements of the Contracting Authority. The three most advantageous Contractors selected will be commissioned to perform the Subject of the contract to the same extent. The contractor may submit only one bid, which will compete in all three parts of the procedure.

The contracting authority forces the submission of a partial bid. The division into three equal parts results from the need to ensure the continuity of the service. Interruption in the provision of the service is unacceptable for the Contracting Authority and due to this circumstance, the Contracting Authority may decide, in consultation with a given Contractor, to modify the subject of the contract

Part No. 3

The subject of the contract is the provision of services in the field of comprehensive service of the external outgoing call hotline in accordance with the Description of the Subject of the Contract, necessary to organize the statutory tasks of the Institute. In the course of the proceedings, 3 Contractors will be selected who will submit the most advantageous offers who meet the requirements of the Contracting Authority. The three most advantageous Contractors selected will be commissioned to perform the Subject of the contract to the same extent. The contractor may submit only one bid, which will compete in all three parts of the procedure.

The contracting authority forces the submission of a partial bid. The division into three equal parts results from the need to ensure the continuity of the service. Interruption in the provision of the service is unacceptable for the Contracting Authority and due to this circumstance, the Contracting Authority may decide, in consultation with a given Contractor, to modify the subject of the contract

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The Buyer:
Krajowy Instytut Mediów
CPV Code(s):
79512000 - Call centre