Technical application manager ICT Prolander.

Background of this assignment: second and third line support of our Oracle EBS application (financial modules), Oracle APEX and adjacent systems including P8 real estate registration system (Hereafter: P8 VRIS). In addition, BI reports in the long run.

Result area and responsibilities:

- the application manager is capable of accepting, analyzing and resolving incidents, regardless of whether they are functional / customized or technical in nature,

- the application manager is able to translate user wishes into a technical design and plan of action as well as the implementation and go-live,

- a central ticket system should be used,

- During office hours, a response time (email or telephone) of two hours applies to incidents with a high priority, and a response time of four hours for incidents with a normal priority.

For professional tasks, please refer to Appendix 7 "Job specification technical application manager ICT". See also section 3.1 of the enrollment guidelines.