The purpose of the Service is to provide children and young people aged 0 – 25

years with special educational needs and/or disabilities (SEND) and their parents/carers

with free impartial information, advice and support about matters relating to SEND including

information on matters relating to education, health and social care as defined in the SEND

Code of Practice.

The SENDIASS (special educational needs and disability Information Advice and Support

Service) is a statutory service under sections 19(c), 26(3), 32 and 49 of the Children and

Families Act 2014

Regulations. The purpose of the Service is to provide children and young people aged 0 – 25

years with special educational needs and/or disabilities (SEND) and their parents/carers

with free impartial information, advice and support about matters relating to SEND including

information on matters relating to education, health and social care as defined in the SEND

Code of Practice.

In the context of the delivery of this service, impartiality is defined as providing factual

information about all available options, and advice and support, so that parents/carers of

children and young people with SEND and young people with SEND can make informed

decisions, without bias, influence or direction, based on the service’s ethos or the staff’s own

views, beliefs, personal judgements or experiences.