As a managed service provider in the IT market of statutory health insurance, BITMARCK offers its customers the digitization of receipts and related services as a service, which in turn are provided by service providers of the client on behalf of the client.

With this award procedure, BITMARCK Beratung GmbH (AG) intends to conclude a framework agreement with a scanning service provider who will in future provide corresponding document reading services (incoming mail processing, digitization, data entry, destruction) for the client on behalf of the client. These receipts must be provided with an electronic signature.

The client offers its customers the digitization of documents and related services as a service, which in turn are provided by service providers of the client on behalf of the client.

With the current award procedure, the client intends to conclude a framework agreement with a scanning service provider who will provide corresponding document reading services for the client's customers on behalf of the client in the future.

This service description summarizes existing requirements for document reading services and serves as a basis for submitting an offer.

Customers of the client expect their data to be handled carefully. Accordingly, legally compliant protection of all data to be processed on behalf of the customer, in particular personal data, must be ensured. In order to meet these requirements, but also the self-image of the client in dealing with customer data, the scan service provider is expected to be very punctual, careful and reliable.

For details, see file "Excerpt LB Document Reading Service".