Within the German Aerospace Research Center, Internal Personnel and Organisational Development (POE) determines the general and strategic needs of DLR and advises internal users on which measures and interventions are expedient. External providers are usually commissioned to implement such measures. The subject of this tender is the award of process-accompanying measures, such as coaching, moderation, team development and support as well as organizational process support and special moderations, such as management feedback within the framework of an open-house model with the aim of pooling.

If the requirements regarding suitability and qualification (see award documents) are met, the participants will be included in the POE pool "Coaching and Process Support". From this POE pool, Personnel and Organizational Development proposes or selects suitable process support for specific concerns for the implementation of measures in the form of individual commissions on a case-by-case basis during the entire term (up to four years). The number of services to be commissioned is not binding and is subject to annual fluctuations.

Upon inclusion in the pool, each provider receives a corresponding lot-related framework agreement. Admission does not constitute a claim to a certain minimum order size or to a minimum order volume for the provider.

The services are divided into seven lots, which differ in complexity and accordingly in qualification requirements. Suppliers can apply for one, several or all lots. The decision on admission is made on the basis of the qualification certificates and requirements of the provider.

The contract period in the Open House begins on the day of admission to the POE pool "Coaching and Process Support" (at the earliest in February 2023). The end of the contract for all contracts is 31.01.2027.

Services within specific subject areas:

- Questions of location determination and career planning, outplacement consulting

- Topics of personal service provision, motivation, self-control/self-management, resilience

- health-related coaching, e.g. return coaching within the framework of company integration management according to

Diseases

- Dealing with change

- Funktionswechsel

- Conflicts in the area of responsibility and/or with individuals

Services within multi-layered subject areas:

- Dealing with changes in special environmental conditions

- special changes of function

- Leadership skills and tasks, assumption of management functions under challenging

Umfeldbedingungen

- Conflicts in the coordination and provision of services and/or management of projects with high responsibility

- Challenges in an intercultural context

- Conflicts with coalition formation

- Dealing with public appearances, political or media representatives, etc.

Services in particularly complex subject areas:

- Design, implementation, control of large areas or parts of the organization

- Design, implementation, control of change projects of comprehensive realm

- Accompaniment/control of particularly conflicting changes of function

- Crises and conflicts in the area of responsibility with several persons / parties

- Control, mediation of political stakeholders / parties, ministries etc.

Consulting/support of executives in the clarification of conflicts by:

- Situation analysis, planning

- Implementation / implementation of appropriate clarification discussions,

- if necessary. Conversation/moderation in different settings

- if necessary. Follow-up

Moderationsleistungen:

- Topics of leadership and cooperation as well as team development

- Topics of organizational, strategic or content-related orientation in teams/departments of middle management

levels or groups of managers

- "Starting together" first team workshop for new managers in the new team

- Project meetings, stakeholder workshops, project kickoffs and/or final project moderations

- Group/large group events, exchange and networking events

- Moderation of discussions, discussions, negotiations and conflicts

- Accompaniment of learning groups from special programs, such as mentoring peer groups or talent peer groups

- Moderation of retrospectives

Prozessbegleitung:

- Environment/situation diagnosis and development of future and requirement scenarios

- Strategy development processes in complex environments

- Structuring of construction or flow processes of several independent areas / interfaces

- Definition/design of functions and, if necessary. Derivation of personnel (individual) measures / learning processes

- If necessary, consulting on information and communication processes in change projects

- Moderation in the context of standing conversations, discussions, negotiations, conflict resolutions, workshops

- Advice to the responsible persons and, if necessary, Participant

Accompaniment of executives within the predefined process, consisting of:

- Preliminary discussion with FK on the basis of a given evaluation report

- usually one-day workshop with employees and managers

- Follow-up: photo protocol, documentation of the results of the agreed measures

- Follow-up development discussion (transfer coaching) with the manager