Pursuant to the Social Support Act (Wmo 2015), the municipality is responsible for supporting Amsterdammers who need it, to participate in society and to promote their own direction.

The social system in Amsterdam's neighborhoods and districts will be renewed and simplified in order to organize the services required for this in a more recognizable and closer manner. To this end, the municipality has drawn up a subsidy scheme for Neighborhood Teams. The municipality wants to use the subsidy scheme to subsidize a neighborhood team organization per district.

In addition to the services provided by these neighborhood teams, the municipality wants to purchase services for Additional individual support (formerly Ambulatory support), Daytime activities, Help with the household, Guest shelter and Support and Shelter for victims of Domestic Violence.

The starting point in the new system by 2021 is that the current ambulatory (individual) support will be split. The neighborhood team will in principle provide all support, but there are situations in which the client's need for support exceeds the capabilities (knowledge and capacity) of the neighborhood team.

In practice, the neighborhood team will always weigh up who can provide the most appropriate support: the neighborhood team itself or (in collaboration with) a provider.

This means that a large part of the clients of the current outpatient support, approximately 80%, will be supported by Buurtteams Amsterdam. The remaining 20% will be supported by the providers of supplementary support Wmo.

Daytime activities are divided into two (2) subplots, namely: 1. Meeting and 2. Work.

Meet Meet consists of:

1. Walk-in: Amsterdammers here have an approachable possibility of finding a sheltered environment in combination with social contact. This walk-in reaches Amsterdammers who do not report through Amsterdam Neighborhood Teams and who often avoid professional support that requires a report or request;

2. Participate: the Amsterdammer receives group support to build (sustainable) social contacts and to practice developing or expanding skills and talents. Combating social isolation and loneliness, having or creating a stable day structure and practicing skills can be goals of the support. Participation leads to having and maintaining a stable structure for meeting others and social interaction.

Daytime activities are divided into two (2) subplots, namely: 1. Meeting and 2. Work.

Work component consists of:

1. Cooperating: offers Amsterdammers the opportunity to carry out meaningful activities that lead to results that are recognizable to the participants. These are usually tasks or activities with a low workload and with little personal responsibility and / or independence. Participation contributes to having and maintaining a certain rhythm of life with working hours and to the variation in social and work-related contacts in an active and safe circumstance;

2. Contribution: The Amsterdammer receives coaching guidance on the transfer to a form of paid work. The skills related to paid work and the appropriate social and communication skills for the profession are developed. This takes place in a safe professional environment in a group or team context, in which the participants carry out tasks and activities that have economic value.

The purpose of Help with the household (Hbh) is that Amsterdammers who are no longer able to do their own household, are enabled to continue living independently. Hbh is taking over all or part of household activities. This primarily concerns the performance of activities in the field of indoor cleaning and laundry.

Caring for children at home is not a mandatory part of Hbh: it can be registered separately.

Caring for children at home is for the parent of one or more healthy children under the age of twelve who, due to a sudden emergency, are unable to carry out the daily care for the child or children themselves and are unable to provide short-term assistance to provide care for your own strength, social network, social basis or present facilities. In general, it concerns people who need help with the household at the same time.

Caring for children at home is part of Hbh, but not every provider of Hbh is obliged to supply it. Providers must subscribe to this separately.

A condition for awarding a Home Care Order for children is that the provider is awarded for Hbh (ic lot 4).

Guest shelter (formerly Short-term residence) is a supplementary support service under the Social Support Act that provides Amsterdam residents and their caregiver (s) with support in the field of self-reliance, togetherness and social participation. Guest care is respite care with the aim of preventing and reducing the overload of informal caregivers in Amsterdam, in a way that meets the needs of informal carers and the person they care for. The Amsterdammer will stay overnight, so that his / her caregiver (s) is / are temporarily relieved. The support that the Amsterdammer needs and receives at home is provided at the guest location.

The assignment to the Provider of Support and Shelter of Victims of Domestic Violence is aimed at preventing, stopping and solving domestic violence in a sustainable way, so that everyone in Amsterdam-Amstelland has the opportunity to develop, participate and make their own choices. now and in the future. The provider offers appropriate support for this and, if necessary, help or treatment, protection and supervision. As close, as early as possible and as long as necessary.