The Credit Review Office provides an independent impartial credit review process to ensure that credit is not refused reduced or withdrawn from viable businesses with valid credit propositions.

Frameworks have now been concludedt for services under 3 separate lots:

Lot 1 – Credit Reviewers General;

Lot 2 – Credit Reviewers Agricultural Sector;

Lot 3 – Representational Mediators – Senior Reviewers.

The Credit Reviewer when assigned a case will review a range of documents. Successful framework members must be available to attend and report at the offices of the Credit Review Office on a regular basis and timely basis as indicated above, or as otherwise agreed.

The fees was set for each role as outlined in the tender document.