This framework agreement covers the provision of third-party application maintenance services relating to the modules of the SAP solution
The services that are the subject of this consultation are as follows: - the resumption of current services; - Setting up SAP modules; - carrying out evolutionary maintenance and additional developments, gathering requirements and drafting detailed technical specifications; - the realization of technical and functional tests and performance tests; - Assistance with production start-ups and functional checks; - L2 support for the application. - Maintenance in operational condition of SAP modules; - Carrying out expert services