The aim of this tender is to reach an Agreement with a Tenderer for the supply, implementation and maintenance of a case system, for a period of five years, with the option of renewing this agreement five times for another year.

The municipality of Zutphen is looking for a Business System that optimally supports the processes of service provision and operational management by means of case-oriented working.

The Municipality of Zutphen would like to contract a supplier for the delivery, implementation and maintenance of a business system for a period of five years with five option years.